In today's fast-paced marketplace, strong user community support can make or break a bank's competitive position. Optimal operational effectiveness and efficiency require the correct software choice, a flawless implementation, and high quality training for end users and your systems administration staff. Callataÿ & Wouters has created C&W University, a
professional training center, to provide for this training.
Your Thaler Training Partner
One of the key pillars of our training services, C&W University serves the needs of Thaler end users, your IT department, and the system integrators who install, operate, and maintain Thaler.
By empowering these groups, our customers get maximum value from their implementations. We help you provide the right training to the right people at the right times - throughout the solution lifecycle - and give trainees the tools to run your projects more effectively and get the greatest value from your solutions.
A Comprehensive Curriculum
C&W University offers a comprehensive curriculum to help trainees build on their prior knowledge and competencies. This curriculum is available before the implementation, before the go-live, and during run time.
By helping end users master the challenges of a new working environment, C&W University can increase efficiency and accelerate the return on your software investment. Users learn how to take advantage of Thaler's many options and make the most of tools that meet their specific requirements. They also acquire the vocabulary they need to communicate effectively with your help desk and other IT staff.
By giving your IT experts control over the new software landscape, C&W University improves the alignment between your IT and business strategies. Your IT staff gains the knowledge they need to drive decisions about the new system and, along with system integrators, receives the information to support your bank and service its customers more effectively.
Building a Training Program Together
C&W University courses are taught by highly qualified training consultants. Customized training plans help you meet your particular requirements. A dedicated training consultant will work with you to design your training program. Together you can discuss a list of predefined roles and related competencies. For each role, there is an ideal course path for acquiring the particular set of competencies.
The training path for an end user at a private bank, for example, might include instruction in the basics of Thaler followed by more detailed courses on a specific domain - such as securities - that includes training related to securities master data, order, and portfolio management. The training path for a business analyst in the bank's loan department might include instruction in the essential features of Thaler followed by detailed courses for specific loan areas.
With this catalogue - and help from your training consultant - you can build a program that identifies the particular employees who will receive training, the competencies those employees will acquire, and how the training will be organized. Your training consultant is available at any time to make whatever program adjustments are necessary.
Trainees who successfully finish their courses receive certificates of completion.
Make the Most of Your Software
C&W University provides easy-to-use materials for planning your training program - along with support from a dedicated training consultant to make this plan a reality. Together we can create a program that helps your organization make the most of its investment in Thaler.
Get the C&W University catalogue
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of the 'C&W University Training Catalogue'