Best-in-Class Managed Services
Callataÿ & Wouters offers a complete portfolio of IT solutions for banks that incorporates and extends our Thaler software products. Based on world-leading expertise, these solutions help our customers make the most of their software, facilitate a consistent customer experience, and promote effective customer partnerships.
Just as importantly, Callataÿ & Wouters and its registered and certified partners, have a failure-free record for implementating Thaler solutions that will help to make your implementation a success.
Together with our partners, the Callataÿ & Wouters professional services teams offer managed services through global best practice methods that include:
- Project services to help you analyze, design, customize, implement, and bring live Thaler solutions within your banking system architecture - either as a universal banking engine or a critical vertical component that supports one or more lines of business ;
- Support services to support tailored and SLA-based quality operations for your IT systems and users communities - from on-site support teams to remote 24/7 global high availability support ;
- Expert consulting and training services to establish and maintain the skills your end users, IT staff, and business reference users need for optimal use of your solutions.
The competencies and resources available from Callataÿ & Wouters and its partner network can minimize your implementation and operational risk and optimize your total cost of ownership. Banks that choose Thaler automatically leverage implementation and development services from the powerful community of proven SAP integrators.
To provide additional agility and flexibility, Callataÿ & Wouters and our partners also offer solutions through business process outsourcing and in application service provision and software as a service mode.